Terms and Conditions

Welcome to www.runwayreruns.com the website (the "Site") of RUNWAY RERUNS, covering all registered domain endings, such as ".com". Runway Reruns provides its services and Terms of Service ("TOS") to you subject to the terms and conditions ("Terms & Conditions") detailed herein.

By using our Site, application and services you confirm that you are either at least 18 years of age or are accessing the Site and its services under the supervision of a parent or legal guardian.

Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service ("TOS") and the Privacy Policy on our website. This TOS is effective upon acceptance. Use of any functionality of the Site, makes you a user ("User") and constitutes your acceptance of this TOS and all applicable laws. If this TOS conflicts with any other documents, the TOS will control for the purposes of usage of the Site.

You may only use certain portions of the Site if you are a Runway Reruns registered visitor or buyer. If you do not agree to be bound by this TOS and the Privacy Policy, you may not use the Site in any way.

Individuals who did not register their e-mail address at Site might not be able to access or use all the information and functionality presented on Site. For avoidance of doubt, such individuals are also considered a "User".

General Terms

Laws and Jurisdiction

These TOS subject to the Terms and Conditions mentioned here are governed by, and construed in accordance with the laws of the Republic of Kenya.

If you have any questions or comments about these Terms and Conditions, , Site or associated Service, please send an email with the subject line "TOS Query" to info@runwayreruns.com

Terms of Service

Description of Services

In the site, Runway Reruns provides users with access to sales of lifestyle, fashion and luxury products and services online (the "service"). You are responsible for obtaining access to the site, and that access may involve third-party fees (such as internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the site.

License and Site Access

Runway Reruns grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorised hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by us to prevent or restrict access to the Site. Any unauthorised use by you shall terminate the permission or license granted to you by Runway Reruns.

Account Registration

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of Kenya or other applicable jurisdiction. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or The Runway Reruns has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Runway Reruns has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Runway Reruns immediately of any unauthorised use of your account or any other breach of security. Runway Reruns reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

Disclaimer of Warranty

All content, products, and services on the site, or obtained from a website to which the site is linked (a "linked site") are provided to you "as is" without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy.

Runway Reruns does not endorse and is not responsible for (a) the accuracy or reliability of any opinion, advice or statement made through the site by any party other than Runway Reruns, (b) any content provided on linked sites or (c) the capabilities or reliability of any product or service obtained from a linked site (d) any technical or human errors that arise from software, tech, IT (Information Technology), bug, malware, virus attack, hack, not limited to these unforeseen situations which may or may not result in inaccurate content, pricing and original retail price, description, etc.

Other than as required under applicable consumer protection law, under no circumstance will Runway Reruns be liable for any loss or damage caused by a user's reliance on information obtained through the site or a linked site, or user's reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.

All promotional dates refer to the current year, unless otherwise stated.

Limitation of liability

You expressly understand and agree that Runway Reruns and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, inaccurate pricing due to human error, technical error or bug, software glitches etc., damages for loss of profits, goodwill, use, data or other intangible losses (even if Runway Reruns has been advised of the possibility of such damages), resulting from use of the site, content or any related services.

Indemnity

You agree to indemnify and hold Runway Reruns (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, or arising out of or related to your breach of this TOS, or your violation of any law or the rights of a third party.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the Republic of Kenya.

Electronic Communication

We accept payments via bank cards, Cash on Delivery, Mobile money and Bank Transfer. Cash on Delivery payment option is available without limitations for deliveries in Nairobi.

When you use the Site or send emails to Runway Reruns, you are communicating with Runway Reruns electronically. Runway Reruns will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Identical (or substantially similar) messages to multiple recipients advertising any product.

Access To Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Site is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution.

Minors under the age of eighteen (18) shall are prohibited to register as a user of this website and are not allowed to transact or use the website.

Modification and Notification of Changes

Runway Reruns reserves the right to make changes to the Site, related policies and agreements, this TOS and the Privacy Policy at any time.

Trademarks

The trademarks, logos and service marks ("Marks") displayed on the Site are the property of Runway Reruns and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as meta-tags on other pages or sites on the World Wide Web without the written permission of Runway Reruns or such third party which may own the Marks. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

Runway Reruns is not associated with the brands that it sells, which are a registered trademark of the respective brand owners and not of Runway Reruns.

Runway Rerun’s agent for notice of claims of copyright or other intellectual property infringement can be reached via email at info@runwayreruns.com with the subject line "intellectual property".

Runway Reruns may update this mailing address from time to time. You agree that changes to this mailing address shall not constitute a modification to this TOS.

Buying Terms

This section constitutes a binding agreement between the User (hereafter within these Buying Terms "Buyer") and Runway Reruns. Runway Reruns is in no way associated with any brands that it sells.

Buyer wishes to purchase certain items ("Item") as may be displayed and described on our Website/App. It is Runway Reruns sole discretion to display or remove the displayed item depending on its availability or non-availability. Runway Reruns is not liable to inform or alert the Buyer before removing or adding such an item.

Runway Reruns wishes to sell the Item, subject to Buyer agreeing the following Buying terms and Terms of Service:

1. Buyer acknowledges that Runway Reruns authentication process is in-house and independent of any brand association of any kind or nature. Brands mentioned on the Site are not involved in the authentication of Item being sold and none of the brand owners assume or own any responsibility for any Item purchased through the Site.

2. As a courtesy to the Buyer, Runway Reruns may or may not provide descriptions and condition description of the Item on site and through other direct or indirect, online or offline means of communications. Buyer should note that descriptions of Item are not warranties and that each Item is sold ‘as is’.

3. Buyer canceling an order has to contact Runway Reruns via email at info@runwayreruns.com informing the wish to do so.

4. The methods of payment for a purchased Item as accepted by Runway Reruns are communicated via Site. Usually includes:

   • Mobile Money

   • Bank Card

   • Cash-On-Delivery within Nairobi

Product Descriptions

Runway Reruns attempts to be as accurate as possible. However, Runway Reruns does not warrant that product descriptions, titles, attributes, specifications, price or other content or any other information related to the product(s) are accurate, complete, reliable, current, or error-free.

Runway Reruns holds ownership in the way the titles or content are laid out, arranged and standardised.

Pricing

With respect to items on sale on Runway Reruns, we cannot warrant the price of an item until your order is confirmed by us. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation and the refund thereof. Runway Reruns is not liable to contact the customer for any item that is priced incorrectly.

Prices shown on Runway Reruns website are inclusive of taxes where applicable.

Delivery

Runway Reruns generally does not confirm and ship the order until after we have received payment approvals.

Runway Reruns may be unable to successfully deliver items because of a mismatch in live inventory listings. The placement of an order does not guarantee delivery of an item.

Runway Reruns is not liable for delay in orders because of Customs clearances at destination.

An additional fee for the Cash on Delivery service of up to Kenya Shillings five hundred (Ksh. 500) in Nairobi is applied for certain products.

Cash on Delivery (COD)
COD option is available for Nairobi only.

COD deliveries are limited to order value of up to Kenya Shillings five thousand (Ksh. 5,000).

Returns

Buyer is liable to read specific return terms and conditions and other policies related to returns and be informed about the return and refund policies before initiating a return.

Returns are accepted on selective items and all returnable Items can be returned for a refund of the purchase price provided that:

1. Buyer expresses a wish to return is required and obligated to inform Runway Reruns about returns made or to be made or to initiate a return. Contact Runway Reruns via Phone:0113638370; Email: info@runwayreruns.com or via live chat on the Site within one (1) Day of the Buyer's receipt of the Item along with the order number for the item.

2. Item is returned undamaged in the original condition it was received, with Runway Reruns packaging including; original papers, original packaging, and tags still attached.

3. Buyer hands over the item to the designated courier as booked by Runway Reruns for the respective collection. Runway Reruns shall not be liable for any loss and/or damage to the Items shipped via any other courier/post.

4. Items that are marked as ‘No returns on this item’ are final sale items. Once purchased, such items cannot be returned.

5. Runway Reruns shall deduct the Shipping Costs and Customs Duties & Taxes paid towards a return shipment due to failure of delivery in the event of the buyer being not contactable and/or not available to clear the customs (payment of duties, additional documents) and/or to receive the delivery.

Refunds

1. Refunds are processed within seven (7) Business Days after the returned item has been received by Runway Reruns and checked for Quality & Condition.

2. All prepaid orders are refunded to the original method of payment and cannot be substituted/transferred to any other method.

3. Cash payment orders are refunded only via an online transfer to a Bank Account. Buyer is liable to bear any costs/fees applied by the bank for the transaction and/or currency exchange.

4. All international transactions are converted to USD and the received amount shall be refunded to the buyer's original method of payment for the exact value as received. Any difference in the refund amount due to currency exchange is the responsibility of the buyer.

5. Credit card refunds, once initiated, may take seven to fourteen (7-14) business days to complete the bank's processing and be credited to the buyer's account. Bank Transfers may take three to five (3-5) business days for completion once processed.

6. Refund shall be processed for 100% value of the item(s) and does not include any Shipping Costs, Vouchers and Taxes paid by the buyer.

7. In case of an unsuccessful delivery, any Customs Duties & Taxes, if applicable, borne by The Runway Reruns shall be deducted from the buyer's refund.

Authenticity

Runway Reruns assures product authenticity and offers a money-back guarantee for inauthentic items.

Payment Method

Runway Reruns provides all possible payment options for our customer's convenience. Cash on Delivery (COD), Bank Card (BC), Mobile Money and Bank Transfer.

Runway Reruns has the right to suspend or terminate the payment options available on your account and refuse any and all current or future use of the payment options available on the site (or any portion thereof).

Runway Reruns is not liable or bound to inform or send specific communication to the user regarding the changes on the website (or any portion thereof). The customer is responsible to get in touch with Runway Reruns in order to get the payment options reactivated.

Card Payments
We accept payments through all major bank cards. The cards are charged on-site via our secure payment partners. Credit card companies may have additional charges based on the currency of your card.

Promotions and Codes

1. Buyer can redeem only one voucher/promotion code/coupon against one order.

2. Runway Reruns does not allow redeeming more than one promotion/ coupon/ voucher codes for one transaction.

3. Validity and offer of the coupon/ voucher/ promotion code applicable per transaction are dependent on the T&Cs published on the promotion banner or voucher.

4. Runway Reruns reserves the right to withdraw and or amend any promotional offer without prior intimation to the buyers.

5. Runway Reruns may conduct social media competitions. Winners of such competitions are selected as specified under the terms of use of the respective competition. Runway Reruns reserves the right to not disclose the details of the participants to the competition.

6. The results of any such competitions and contests will not be discussed by Runway Reruns. Runway Reruns holds the right to not disclose any such information. The participants to such competitions do not hold the right to contest or question the results in any way.